Product Operations professional with 4+ years in fintech and financial crime compliance — owning the bridge between customers, product, and engineering. Deep expertise in KYC workflows, AML operations, and FCA-regulated environments. I turn compliance pain points into structured requirements teams can actually ship.
Most product people understand software. Fewer understand financial crime. I bridge both — turning operational pain into scalable solutions in regulated environments.
Owning the bridge between customers, product, and engineering. I triage complex issues, build root cause analysis frameworks, and translate recurring pain into structured product requirements.
Deep domain expertise in identity verification, AML alert triage, and financial crime prevention. I've owned KYC vendor relationships and reduced verification failures by 40%.
Writing PRDs, defining acceptance criteria, running UAT, and staying until the fix ships. I bring a structured PM mindset to every operational challenge — bridging ops and engineering.
From fintech AML operations to FCA-regulated insurance — consistently turning compliance complexity into measurable product outcomes.
Real problems. Structured thinking. Measurable outcomes — from live fintech deployments to 2025 product concepts that show how I think.
Every product improvement I've shipped follows the same disciplined thinking — from operational firefight to structured, measurable solution.
Four years of depth across the full product operations stack — from KYC domain knowledge to delivery tools.
Structured learning on top of real-world experience — from product management to AI strategy.
I bring a rare combination of deep KYC/AML domain knowledge, product operations experience in FCA-regulated environments, and structured PM thinking. If you're building in fintech, insurance, or regulated finance — let's talk.